Responsible Gaming
Gaming Should Be Entertainment
At Hawthorne Arts, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting the wellbeing of our players.
If you choose to gamble, please do so within your means and only spend money you can afford to lose. Set strict limits before you start playing, and stick to them.
Age Verification
In the United Kingdom, you must be at least 18 years of age to gamble. We take age verification seriously and will request proof of identity and age before processing any account registration or payments.
If you are under 18, please do not attempt to access gambling services. If you are aware of underage gambling, please report it to the relevant authorities.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of these warning signs, please seek help immediately:
- Chasing losses by gambling more to try to recover money you've lost
- Hiding your gambling activity from family, friends, or partners
- Lying about the amount of time or money spent gambling
- Gambling with money intended for bills, rent, or essential expenses
- Feeling anxious, irritable, or restless when not gambling
- Neglecting work, school, family, or social responsibilities due to gambling
- Using gambling as a way to escape problems or relieve stress
- Increasing the amount you gamble to get the same level of excitement
- Failed attempts to cut down or stop gambling
- Borrowing money to finance gambling activities
- Experiencing financial difficulties as a result of gambling
Self-Help Tools
We offer a range of self-help tools to support responsible gambling:
Deposit Limits
Set a maximum daily, weekly, or monthly deposit limit to control how much money you spend on gambling.
Loss Limits
Set a maximum amount of losses you are willing to accept over a specified period. Once this limit is reached, your account will be temporarily restricted.
Reality Checks
Enable regular reminders during your gaming sessions to help you keep track of time and money spent.
Self-Exclusion
If you feel that gambling is becoming a problem, you can self-exclude from our site for a period of your choice (minimum 6 months). During this time, you will not be able to access your account or place bets.
To activate any of these tools or to self-exclude, please contact our customer support team or access your account settings.
Support Organizations
If you are struggling with problem gambling, please reach out to one of these trusted support organisations:
United Kingdom
- GamCare – Free, confidential support for problem gambling
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – The National Self-Exclusion Scheme
Website: www.gamstop.co.uk
Allows you to self-exclude from all UK-regulated gambling operators - Gamblers Anonymous – Peer support meetings and support
Website: www.gamblersanonymous.org.uk
International Support
- Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537) - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
If You Need Help
If you are experiencing problem gambling, please seek help immediately. Speaking to someone about your concerns is a sign of strength, not weakness. Support is available 24/7 from trained professionals who understand gambling-related issues.
Remember: you are not alone, and help is available. Contact one of the organisations listed above, speak to a trusted friend or family member, or reach out to your GP.
Your health and wellbeing are our priority.